Planar PL1900 User Manual download pdf (Page 18)

TECHNICAL SUPPORT (FAQ)

Problem & Question Possible Solution

Power LED is not on *Check if the Power Switch is in the

ON position

*Power Cord should be connected

No Plug & Play *Check if the PC system is Plug &

Play compatible

*Check if the Video Card is Plug &

Play compatible

*Check if the D-15 plug pin of Video

Cable is bent.

Picture is fuzzy *Adjust the Contrast and Brightness

Controls.

Picture bounces or a wave

pattern is present in the

picture

*Move electrical devices that may

cause electrical interference.

The power LED is ON

(Amber) but there’s no video

or no picture.

*Computer Power Switch should be

in the ON position.

*Computer Video Card should be

snugly seated in its slot.

*Make sure monitor’s video cable is

properly connected to the computer.

*Inspect monitor’s video cable and

make sure none of the pins are

bent.

*Make sure computer is operational

by hitting the CAPS LOCK key on

the keyboard while observing the

CAPS LOCK LED. The LED should

either turn ON or OFF after hitting

the CAPS LOCK key.

Missing one of the primary

colors (RED, GREEN, or

BLUE)

*Inspect the monitor’s video cable

and make sure that none of the pins

are bent.

Screen image is not centered

or sized properly.

*Adjust pixel frequency (CLOCK)

and FOCUS or press hot-key

(AUTO).

Picture has color defects

(white does not look white)

*Adjust RGB color or select color

temperature.

Horizontal or vertical

disturbances on the screen

*Use win 95/98 shut-down mode

Adjust CLOCK and FOCUS or

perform hot- key (AUTO-key).

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Planar PL1900 User Manual Page 18

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